EliteDrinks

Food & Beverage • United Kingdomelitedrinks.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−7.1 vs. last month3.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#512of 551

Top 93% · Bottom Tier

#1 (best)#551 (worst)

#510Peer

#511Peer

#512This company

#513Peer

#514Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 39% negative

61%

positive

Positive61%
Neutral1%
Negative39%

Sentiment Balance

Covering August 2023 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.7%

Customer Support

14.5%

Loyalty

12.3%

Product Quality

12.1%

Response Speed

11.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 38.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

59.5%

4★

4.2%

3★

1.3%

2★

3.0%

1★

32.0%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 9.4% in the three months before that.

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