easyMed Insurance Services

Finance & Insurance • United Stateseasymedicare.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

+5.9 vs. last month4.86 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#88of 373

Top 24% · Top Tier

#1 (best)#373 (worst)

#86Peer

#87Peer

#88This company

#89Peer

#90Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral2%
Negative20%

Sentiment Balance

Covering September 2024 — 130 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 996 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

46.2%

Product Quality

16.4%

Onboarding

10.9%

Loyalty

6.3%

Communication

6.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 20.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.4%

4★

4.7%

3★

1.0%

2★

0.2%

1★

1.7%

Based on 1,000 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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