Automotive & Mobility • United Stateseasterns.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 2,261 days (about 8.1 per month). Busiest month: 10% of reviews.
Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026
Score
53.6
Industry average 62.0
8.4 below average
Rating
4.30
Industry average 4.26
0.04 above average
Reply rate
—
Industry average 41.3%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering January 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,573 ranked companies in Automotive & Mobility (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.549 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.127). Review the worst months in the trend data to identify specific operational or product issues.