Customereye

DUKE + DEXTER

Apparel & Fashiondukeanddexter.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 150 days (about 41 per month). Busiest month: 21% of reviews. Languages: en 95%, fr 3%, de 2%.

Overall Score

76/100
Short observation window (150 days)
−4.4 vs. last month4.69 ★ average rating · 200 reviews
76/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 60.2, rating 4.17 stars, reply rate 41.6%, over 899 ranked companies · benchmark 27 Sept 2026

Score

76.3

Industry average 60.2

16.1 above average

Rating

4.69

Industry average 4.17

0.52 above average

Reply rate

—

Industry average 41.6%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#92of 899 ranked in Apparel & Fashion
Top 10% · Top Tier
#1 (best)#899 (worst)
#90Peer
#91Peer
#92This company
#93Peer
#94Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 37 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 14% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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