Customereye

Draker Lettings

Real Estate & Propertydraker.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 846 days (about 3.6 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

58/100
4.64 ★ average rating · 100 reviews
58/100 from 100 reviews over 10 months, moderate confidence.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

57.8

Industry average 66.8

9.0 below average

Rating

4.64

Industry average 4.21

0.43 above average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#475of 637 ranked in Real Estate & Property
Top 75% · Mid Pack
#1 (best)#637 (worst)
#473Peer
#474Peer
#475This company
#476Peer
#477Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering July 2025 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Pricing
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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