Based on public reviews and response behavior.
200 reviews over 138 days (about 44 per month). Busiest month: 94% of reviews — one month dominates this sample. Languages: en 100%.
Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,071 ranked companies · benchmark 7 Oct 2026
Score
73.9
Industry average 60.8
13.1 above average
Rating
4.67
Industry average 4.08
0.59 above average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,071 ranked companies in Media & Content (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Loyalty" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 83.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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