Based on public reviews and response behavior.
189 reviews over 213 days (about 27 per month). Busiest month: 20% of reviews. Languages: en 98%, unknown 2%.
Energy & Utilities average: score 66.0, rating 4.24 stars, reply rate 50.9%, over 507 ranked companies · benchmark 3 Nov 2026
Score
88.4
Industry average 66.0
22.4 above average
Rating
4.58
Industry average 4.24
0.34 above average
Reply rate
—
Industry average 50.9%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering August 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Share of theme mentions
Themes from the 189 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 507 ranked companies in Energy & Utilities (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.110 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 88.4 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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