Customereye

Dairy Queen

Food & Diningdairyqueen.com

Review data last updated .

Based on public reviews and response behavior.

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1,691 reviews over 866 days (about 59 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

48/100
2.39 ★ average rating · 1,691 reviews
48/100 from 1,691 reviews over 28 months, high confidence.

Food & Dining average: score 51.0, rating 3.30 stars, reply rate 17.8%, over 498 ranked companies · benchmark 16 Sept 2026

Score47.5vs 51.03.5Rating2.39vs 3.300.91Reply ratevs 17.8%

Competitive Performance Rank

Among ranked Food & Dining companies

#296of 498 ranked in Food & Dining
Top 59% · Mid Pack
#1 (best)#498 (worst)
#294Peer
#295Peer
#296This company
#297Peer
#298Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

36% of reviews positive, 61% negative

36%
positive
  • Positive36%
  • Neutral3%
  • Negative61%

Sentiment Balance

Covering August 2026 — 264 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 61% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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