Customereye

Cycleplan

Finance & Insurancecycleplan.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 128 days (about 48 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

69/100
Short observation window (128 days)
+1.8 vs. last month4.62 ★ average rating · 200 reviews
69/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026

Score

68.8

Industry average 62.9

5.9 above average

Rating

4.62

Industry average 4.27

0.35 above average

Reply rate

—

Industry average 49.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#753of 1998 ranked in Finance & Insurance
Top 38% · Upper Half
#1 (best)#1998 (worst)
#751Peer
#752Peer
#753This company
#754Peer
#755Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering September 2026 — 31 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 16% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Pricing
Hidden
Customer Support
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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