Customereye

Cycle King & Hawk Cycles

Hobbies & Arts • United Kingdomcycleking.co.uk

Review data last updated .

Based on public reviews and response behavior.

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188 reviews over 169 days (about 34 per month). Busiest month: 21% of reviews. Languages: en 99%, pl 1%, unknown 1%.

Overall Score

55/100
Short observation window (169 days)
−19.2 vs. last month4.65 ★ average rating · 188 reviews
55/100 from 188 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 23 Oct 2026

Score

55.0

Industry average 65.3

10.3 below average

Rating

4.65

Industry average 4.42

0.23 above average

Reply rate

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Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#2099of 2616 ranked in Hobbies & Arts
Top 80% · Bottom Tierdown 128 from last month
#1 (best)#2616 (worst)
#2097Peer
#2098Peer
#2099This company
#2100Peer
#2101Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Delivery Shipping
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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