Customereye

cuddle+kind

Entertainment & Events • Canadacuddleandkind.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
4.86 ★ average rating · 639 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#34of 322
Top 11% · Top Tier
#1 (best)#322 (worst)
#32Peer
#33Peer
#34This company
#35Peer
#36Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering January 2025 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 633 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2025.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.6%
Delivery Shipping
20.0%
Loyalty
13.6%
Response Speed
13.2%
Customer Support
10.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 5.6% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.3%
4
2.7%
3
1.9%
2
0.9%
1
1.3%

Based on 639 analyzed reviews. Sentiment is slipping: 85.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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