Customereye

Matthews Cotswold Flour

Food & Beveragecotswoldflour.com

Review data last updated .

Based on public reviews and response behavior.

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130 reviews over 321 days (about 12 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

74/100
+6.2 vs. last month4.85 ★ average rating · 130 reviews
74/100 from 130 reviews over 12 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026

Score

73.5

Industry average 61.8

11.7 above average

Rating

4.85

Industry average 4.27

0.58 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#521of 2294 ranked in Food & Beverage
Top 23% · Top Tierup 83 from last month
#1 (best)#2294 (worst)
#519Peer
#520Peer
#521This company
#522Peer
#523Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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