Corporate Hibu

Media & Content • United Statescorporate.hibu.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

4.85 ★ average rating · 607 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#6of 172

Top 3% · Top Tier

#1 (best)#172 (worst)

#4Peer

#5Peer

#6This company

#7Peer

#8Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 7% negative

92%

positive

Positive92%
Neutral1%
Negative7%

Sentiment Balance

Covering November 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 602 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.0%

Product Quality

23.4%

Loyalty

19.7%

Onboarding

7.1%

Communication

5.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 6.8% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

95.1%

4★

1.2%

3★

0.3%

2★

0.2%

1★

3.3%

Based on 607 analyzed reviews. Sentiment is holding steady: 93.5% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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