Customereye

Collctiv

Lending & Consumer Financecollctiv.com

Review data last updated .

Based on public reviews and response behavior.

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128 reviews over 346 days (about 11 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

85/100
+40.0 vs. last month4.11 ★ average rating · 128 reviews
85/100 from 128 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

84.8

Industry average 65.5

19.3 above average

Rating

4.11

Industry average 4.43

0.32 below average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#125of 1142 ranked in Lending & Consumer Finance
Top 11% · Top Tier
#1 (best)#1142 (worst)
#123Peer
#124Peer
#125This company
#126Peer
#127Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Pricing
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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