Customereye

Billing Finance

Lending & Consumer Financewww.billingfinance.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 401 days (about 7.6 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

86/100
−13.2 vs. last month4.52 ★ average rating · 100 reviews
86/100 from 100 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

86.2

Industry average 65.5

20.8 above average

Rating

4.52

Industry average 4.43

0.09 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#110of 1142 ranked in Lending & Consumer Finance
Top 10% · Top Tier
#1 (best)#1142 (worst)
#108Peer
#109Peer
#110This company
#111Peer
#112Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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Communication
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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