Coleyes

Healthcare & Medical • Francecoleyes.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

+2.2 vs. last month3.94 ★ average rating · 578 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#136of 615

Top 22% · Top Tier

#1 (best)#615 (worst)

#134Peer

#135Peer

#136This company

#137Peer

#138Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 26% negative

73%

positive

Positive73%
Neutral2%
Negative26%

Sentiment Balance

Covering September 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.0%

Communication

18.5%

Product Quality

13.3%

Loyalty

11.1%

Pricing

10.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 31.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

64.7%

4★

9.3%

3★

2.4%

2★

2.6%

1★

20.9%

Based on 578 analyzed reviews. Sentiment is slipping: 79.3% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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