CoinLedger

Finance & Insurance • United Statescoinledger.io

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−50.0 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#51of 373

Top 14% · Top Tier

#1 (best)#373 (worst)

#49Peer

#50Peer

#51This company

#52Peer

#53Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%

positive

Positive86%
Neutral0%
Negative14%

Sentiment Balance

Covering August 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.7%

Problem Resolution

14.6%

Product Quality

12.9%

Loyalty

10.7%

Response Speed

9.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 14.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.2%

4★

3.5%

3★

0.5%

2★

0.3%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is slipping: 92.3% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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