Coinfola

Paid Surveys & Rewards • United Statescoinfola.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−12.2 vs. last month3.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#55of 67

Top 82% · Bottom Tier

#1 (best)#67 (worst)

#53Peer

#54Peer

#55This company

#56Peer

#57Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 33% negative

65%

positive

Positive65%
Neutral2%
Negative33%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 46% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.6%

Pricing

16.2%

Response Speed

14.2%

Onboarding

13.5%

Loyalty

12.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 5.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 44.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

62.3%

4★

2.2%

3★

0.8%

2★

0.8%

1★

33.8%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 44.6% in the three months before that.

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