Based on public reviews and response behavior.
200 reviews over 895 days (about 6.8 per month). Busiest month: 12% of reviews. Languages: en 100%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.3%, over 3,067 ranked companies · benchmark 10 Oct 2026
Score
71.0
Industry average 64.2
6.8 above average
Rating
3.28
Industry average 4.34
1.06 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering July 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,067 ranked companies in Healthcare & Medical (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 96 mentions with a sentiment score of 77.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.28 stars is 1.0 below the Healthcare & Medical average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
