CV People

Jobs & Recruitment • United Kingdomcareersexpert.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

76/100

−2.2 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#4of 78

Top 5% · Top Tier

#1 (best)#78 (worst)

#2Peer

#3Peer

#4This company

#5Peer

#6Peer

Overall Customer Sentiment

Category Leader

96% of reviews positive, 3% negative

96%

positive

Positive96%
Neutral0%
Negative3%

Sentiment Balance

Covering November 2024 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.9%

Product Quality

19.7%

Loyalty

19.1%

Onboarding

8.4%

Response Speed

7.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100

4/100

signal score

•Built from a negative-review share of 4.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.3%

4★

6.8%

3★

1.2%

2★

0.8%

1★

0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.4% of reviews in the last three months were positive, compared with 96.2% in the three months before that.

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