Customereye

Beamjobs

Jobs & Recruitment • United Statesbeamjobs.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#42of 78
Top 54% · Mid Pack
#1 (best)#78 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.5%
Response Speed
14.8%
Product Quality
13.0%
Loyalty
10.4%
Communication
9.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 19.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.5%
4
4.5%
3
0.5%
2
0.0%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.9% of reviews in the last three months were positive, compared with 97.0% in the three months before that.

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