Based on public reviews and response behavior.
62 days of reviews, with a steady monthly review flow. Busiest month: 48% of reviews. Languages: en 100%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,219 ranked companies · benchmark 4 Nov 2026
Score
69.7
Industry average 66.2
3.5 above average
Rating
4.30
Industry average 4.37
0.07 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,219 ranked companies in Healthcare & Medical (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 92 mentions with a sentiment score of 76.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
