Customereye

Capital·com

Lending & Consumer Financecapital.com

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 47 days (about 127 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 78%, de 7%, es 4%.

Overall Score

76/100
Short observation window (47 days)
−9.5 vs. last month4.73 ★ average rating · 196 reviews
76/100 from 196 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 66% of the reviews.

Lending & Consumer Finance average: score 61.5, rating 4.34 stars, reply rate 43.8%, over 694 ranked companies · benchmark 22 Sept 2026

Score

76.0

Industry average 61.5

14.5 above average

Rating

4.73

Industry average 4.34

0.39 above average

Reply rate

Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#88of 694 ranked in Lending & Consumer Finance
Top 13% · Top Tier
#1 (best)#694 (worst)
#86Peer
#87Peer
#88This company
#89Peer
#90Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 56 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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