Based on public reviews and response behavior.
100 reviews over 262 days (about 12 per month). Busiest month: 20% of reviews. Languages: en 100%.
Vaping & Smoking Alternatives average: score 63.2, rating 4.51 stars, reply rate 31.0%, over 497 ranked companies · benchmark 30 Oct 2026
Score
54.0
Industry average 63.2
9.2 below average
Rating
4.70
Industry average 4.51
0.19 above average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 14% negative
Covering November 2025 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 11% negative and 6% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 497 ranked companies in Vaping & Smoking Alternatives (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.572). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 54.0 sits in the bottom quarter of about 500 ranked Vaping & Smoking Alternatives companies (25th percentile: 54, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
