Based on public reviews and response behavior.
100 reviews over 1,097 days (about 2.8 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 100%.
Entertainment & Events average: score 59.8, rating 4.07 stars, reply rate 35.0%, over 995 ranked companies · benchmark 7 Oct 2026
Score
73.8
Industry average 59.8
14.0 above average
Rating
4.57
Industry average 4.07
0.50 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering September 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 2% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 995 ranked companies in Entertainment & Events (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.214 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 73.8 places the company in the top quarter of about 1,000 ranked Entertainment & Events companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99