British Made Gifts

Gifts & Party Supplies • United Kingdombritishmade.gifts

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+3.2 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#79of 149

Top 53% · Mid Pack

#1 (best)#149 (worst)

#77Peer

#78Peer

#79This company

#80Peer

#81Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering November 2024 — 27 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.9%

Delivery Shipping

22.0%

Response Speed

18.2%

Customer Support

9.7%

Loyalty

9.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 17.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.7%

4★

3.2%

3★

1.3%

2★

0.8%

1★

4.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.4% of reviews in the last three months were positive, compared with 95.8% in the three months before that.

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