Customereye

British Bullion

Lending & Consumer Financebritishbullion.co.uk

Review data last updated .

Based on public reviews and response behavior.

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138 reviews over 361 days (about 12 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

78/100
+23.9 vs. last month4.87 ★ average rating · 138 reviews
78/100 from 138 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

77.5

Industry average 65.5

12.0 above average

Rating

4.87

Industry average 4.43

0.44 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#230of 1142 ranked in Lending & Consumer Finance
Top 20% · Top Tier
#1 (best)#1142 (worst)
#228Peer
#229Peer
#230This company
#231Peer
#232Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 6% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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