Customereye

B9

Lending & Consumer Financebnine.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 214 days (about 14 per month). Busiest month: 32% of reviews. Languages: en 87%, unknown 10%, ca 1%.

Overall Score

62/100
−40.0 vs. last month4.01 ★ average rating · 100 reviews
62/100 from 100 reviews over 8 months, moderate confidence.

Lending & Consumer Finance average: score 61.0, rating 4.32 stars, reply rate 43.0%, over 639 ranked companies · benchmark 16 Sept 2026

Score61.8vs 61.00.8Rating4.01vs 4.320.31Reply ratevs 43.0%

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#298of 639 ranked in Lending & Consumer Finance
Top 47% · Upper Half
#1 (best)#639 (worst)
#296Peer
#297Peer
#298This company
#299Peer
#300Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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