Professional Certification & Skills • Australiabnbsuccess.com.au
Review data last updated .
Based on public reviews and response behavior.
315 days of reviews, with a steady monthly review flow. Busiest month: 17% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 71.7, rating 4.62 stars, reply rate 43.4%, over 970 ranked companies · benchmark 4 Nov 2026
Score
62.1
Industry average 71.7
9.6 below average
Rating
4.86
Industry average 4.62
0.24 above average
Reply rate
—
Industry average 43.4%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 970 ranked companies in Professional Certification & Skills (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 145 mentions with a sentiment score of 94.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
