Customereye

BlueWhaleSpa

Home & Living • United Kingdombluewhalespa.com

Review data last updated .

Based on public reviews and response behavior.

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338 days of reviews, with a steady monthly review flow. Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

63/100
+0.7 vs. last month4.88 ★ average rating
63/100 from public reviews over 12 months, moderate confidence.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026

Score

62.6

Industry average 66.9

4.3 below average

Rating

4.88

Industry average 4.38

0.50 above average

Reply rate

—

Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3604of 5928 ranked in Home & Living
Top 61% · Mid Packup 20 from last month
#1 (best)#5928 (worst)
#3602Peer
#3603Peer
#3604This company
#3605Peer
#3606Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

98% of reviews positive, 3% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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