Based on public reviews and response behavior.
163 reviews over 1,580 days (about 3.1 per month). Busiest month: 6% of reviews. Languages: en 99%, unknown 1%.
Hobbies & Arts average: score 65.6, rating 4.47 stars, reply rate 31.8%, over 1,927 ranked companies · benchmark 31 Oct 2026
Score
75.5
Industry average 65.6
9.9 above average
Rating
3.82
Industry average 4.47
0.65 below average
Reply rate
—
Industry average 31.8%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering February 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 163 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,927 ranked companies in Hobbies & Arts (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 75.5 places the company in the top quarter of about 1,900 ranked Hobbies & Arts companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 54% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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