Based on public reviews and response behavior.
100 reviews over 1,012 days (about 3 per month). Busiest month: 25% of reviews. Languages: en 92%, it 4%, fr 3%.
Finance & Insurance average: score 63.0, rating 4.24 stars, reply rate 47.4%, over 2,556 ranked companies · benchmark 13 Oct 2026
Score
52.5
Industry average 63.0
10.5 below average
Rating
3.05
Industry average 4.24
1.19 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering April 2024 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,556 ranked companies in Finance & Insurance (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.136 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 52.5 sits in the bottom quarter of about 2,600 ranked Finance & Insurance companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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