Based on public reviews and response behavior.
2 days of reviews, with a steady monthly review flow. Busiest month: 100% of reviews — one month dominates this sample. Languages: en 95%, unknown 5%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
55.1
Industry average 61.3
6.2 below average
Rating
4.67
Industry average 4.02
0.65 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 20% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
Integrate a dedicated, branded tracking portal that provides real-time parcel status updates with clear milestones (order confirmed, manufactured, shipped, in customs, out for delivery). Partner with a logistics visibility provider such as AfterShip or Narvar.
Immediately establish a dedicated community management function to respond to all reviews, prioritizing 1-star and 2-star reviews within 24 hours. Responses should acknowledge the specific issue, offer a resolution path (refund, replacement, or direct contact), and thank positive reviewers personally.
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