Based on public reviews and response behavior.
200 reviews over 53 days (about 115 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,066 ranked companies · benchmark 19 Oct 2026
Score
55.0
Industry average 64.0
9.0 below average
Rating
2.75
Industry average 4.25
1.50 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 56% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,066 ranked companies in Apparel & Fashion (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.127 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 55.0 sits in the bottom quarter of about 3,100 ranked Apparel & Fashion companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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