Customereye

Avalanche Vapes Ltd

Vaping & Smoking Alternatives • United Kingdomavalanche-vapes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+6.3 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#140of 173
Top 81% · Bottom Tier
#1 (best)#173 (worst)
#138Peer
#139Peer
#140This company
#141Peer
#142Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering December 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 15% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.0%
Response Speed
18.7%
Product Quality
15.2%
Customer Support
11.6%
Pricing
10.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 34.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
90.7%
4
1.7%
3
1.7%
2
1.2%
1
4.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.2% of reviews in the last three months were positive, compared with 96.9% in the three months before that.

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