Based on public reviews and response behavior.
200 reviews over 115 days (about 53 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%, ro 1%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
64.6
Industry average 65.5
0.9 below average
Rating
4.17
Industry average 4.43
0.26 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 26% negative
Covering September 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 62% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.510 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.131). Review the worst months in the trend data to identify specific operational or product issues.
