Based on public reviews and response behavior.
110 reviews over 3,188 days (about 1.1 per month). Busiest month: 34% of reviews. Languages: en 96%, unknown 3%, it 1%.
Hobbies & Arts average: score 65.6, rating 4.47 stars, reply rate 31.8%, over 1,927 ranked companies · benchmark 31 Oct 2026
Score
71.3
Industry average 65.6
5.7 above average
Rating
3.77
Industry average 4.47
0.70 below average
Reply rate
—
Industry average 31.8%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering July 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes from the 110 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,927 ranked companies in Hobbies & Arts (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.107 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 67% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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