ArgentDirect

Finance & Insurance • Canadaargentdirect.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

−5.0 vs. last month4.84 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#103of 373

Top 28% · Upper Half

#1 (best)#373 (worst)

#101Peer

#102Peer

#103This company

#104Peer

#105Peer

Overall Customer Sentiment

Above Average

41% of reviews positive, 56% negative

41%

positive

Positive41%
Neutral3%
Negative56%

Sentiment Balance

Covering January 2021 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 298 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.6%

Response Speed

21.9%

Product Quality

15.8%

Loyalty

10.0%

Onboarding

8.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 56.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.3%

4★

7.0%

3★

2.3%

2★

0.7%

1★

0.7%

Based on 300 analyzed reviews. Sentiment is holding steady: 97.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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