Based on public reviews and response behavior.
600 reviews over 528 days (about 35 per month). Busiest month: 10% of reviews.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,424 ranked companies · benchmark 8 Oct 2026
Score
75.1
Industry average 68.1
7.0 above average
Rating
4.86
Industry average 4.53
0.33 above average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering November 2024 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Schools & Academic Education (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.228 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 72% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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