Customereye

Apple

Tech & Electronicsapple.com.au

Review data last updated .

Based on public reviews and response behavior.

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76 reviews over 3,173 days (about 0.7 per month). Busiest month: 5% of reviews. Languages: en 100%.

Overall Score

47/100
2.49 ★ average rating · 76 reviews
47/100 from 76 reviews over 6 months, limited confidence.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026

Score

47.4

Industry average 59.5

12.1 below average

Rating

2.49

Industry average 4.12

1.63 below average

Reply rate

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Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#866of 1067 ranked in Tech & Electronics
Top 81% · Bottom Tier
#1 (best)#1067 (worst)
#864Peer
#865Peer
#866This company
#867Peer
#868Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

45% of reviews positive, 53% negative

45%
positive
  • Positive45%
  • Neutral3%
  • Negative53%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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