Based on public reviews and response behavior.
100 reviews over 1,611 days (about 1.9 per month). Busiest month: 11% of reviews. Languages: en 100%.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026
Score
47.7
Industry average 59.5
11.8 below average
Rating
3.86
Industry average 4.12
0.26 below average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering January 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,067 ranked companies in Tech & Electronics (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.268 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.532). Review the worst months in the trend data to identify specific operational or product issues.
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