Customereye

Amalfi Decor

Home & Living • Gardenaamalfidecor.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
+16.7 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#239of 675
Top 35% · Upper Half
#1 (best)#675 (worst)
#237Peer
#238Peer
#239This company
#240Peer
#241Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering May 2022 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.6%
Product Quality
24.0%
Response Speed
16.3%
Customer Support
9.4%
Loyalty
9.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.3%
4
3.8%
3
1.0%
2
0.8%
1
4.0%

Based on 600 analyzed reviews. Sentiment is slipping: 9.1% of reviews in the last three months were positive, compared with 76.9% in the three months before that.

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