Based on public reviews and response behavior.
264 days of reviews, with a steady monthly review flow. Busiest month: 17% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026
Score
79.3
Industry average 66.9
12.4 above average
Rating
3.63
Industry average 4.38
0.75 below average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 24% negative and 5% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,928 ranked companies in Home & Living (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.126 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 79.3 places the company in the top quarter of about 5,900 ranked Home & Living companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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