Allsup, LLC

Finance & Insurance • United Statesallsup.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−16.7 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#174of 373

Top 47% · Upper Half

#1 (best)#373 (worst)

#172Peer

#173Peer

#174This company

#175Peer

#176Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%

positive

Positive89%
Neutral1%
Negative11%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.4%

Onboarding

14.9%

Product Quality

14.4%

Loyalty

12.9%

Communication

7.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.5%

4★

2.0%

3★

0.3%

2★

0.7%

1★

4.5%

Based on 600 analyzed reviews. Sentiment is slipping: 62.5% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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