Based on public reviews and response behavior.
72 reviews over 371 days (about 5.9 per month). Busiest month: 19% of reviews. Languages: en 100%.
Kids & Family average: score 69.3, rating 4.45 stars, reply rate 49.9%, over 105 ranked companies · benchmark 7 Oct 2026
Score
75.4
Industry average 69.3
6.1 above average
Rating
4.46
Industry average 4.45
in line with average
Reply rate
—
Industry average 49.9%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 13% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 72 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 105 ranked companies in Kids & Family (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.122). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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