Customereye

AIMS Industrial Supplies

Home & Livingaimsindustrial.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 701 days (about 4.3 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

52/100
+8.3 vs. last month4.53 ★ average rating · 100 reviews
52/100 from 100 reviews over 8 months, moderate confidence.

Home & Living average: score 61.8, rating 4.33 stars, reply rate 46.2%, over 1,862 ranked companies · benchmark 21 Sept 2026

Score

52.3

Industry average 61.8

9.5 below average

Rating

4.53

Industry average 4.33

0.20 above average

Reply rate

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1414of 1862 ranked in Home & Living
Top 76% · Bottom Tier
#1 (best)#1862 (worst)
#1412Peer
#1413Peer
#1414This company
#1415Peer
#1416Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering March 2025 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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