888poker

Gambling & Betting • United States888poker.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

31/100

−30.3 vs. last month1.27 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#86of 91

Top 95% · Bottom Tier

#1 (best)#91 (worst)

#84Peer

#85Peer

#86This company

#87Peer

#88Peer

Overall Customer Sentiment

Below Average

41% of reviews positive, 59% negative

41%

positive

Positive41%
Neutral1%
Negative59%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

18.4%

Loyalty

16.3%

Customer Support

14.7%

Communication

13.3%

Product Quality

10.9%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 18.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH73/100

73/100

signal score

•Built from a negative-review share of 53.3% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.3avg rating

5★

2.8%

4★

2.5%

3★

2.8%

2★

2.5%

1★

89.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 4.3% of reviews in the last three months were positive, compared with 3.6% in the three months before that.

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