Health & Wellness customer reviews: the 2026 benchmark
CustomerEye analysed 52 Health & Wellness companies, which average an overall score of 66.0 out of 100 across 5,154 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 66.2 out of 100.
Headline figures
- Companies analysed
- 52
- Average score
- 66.0 / 100
- Average rating
- 4.50 / 5
- Positive reviews
- 79.2%
- Reviews behind the benchmark
- 5,154
8 of these companies show a rising review trend.
Highest-scoring Health & Wellness companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Feelgood Essentials | 91.5 | 4.95 | 85 |
| 2 | Hemphasize | 90.7 | 5.00 | 100 |
| 3 | Urban Hippee | 85.6 | 4.78 | 200 |
| 4 | Hemporium CBD | 85.4 | 4.79 | 87 |
| 5 | Protein Barn | 82.5 | 5.00 | 52 |
| 6 | Your Wellness Collective | 81.6 | 4.84 | 62 |
| 7 | Down To Ground | 81.3 | 4.16 | 200 |
| 8 | NaturalWorks | 80.5 | 4.93 | 83 |
| 9 | Castorvida | 79.9 | 4.78 | 99 |
| 10 | Not the Norm Ltd | 78.2 | 4.88 | 100 |
What Health & Wellness customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Health & Wellness: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 66.2 score |
| Problem Resolution | 75.4 score |
| Delivery Shipping | 79.5 score |
| Value For Money | 79.7 score |
| Pricing | 81.2 score |
| Loyalty | 82.1 score |
| Response Speed | 82.2 score |
| Customer Support | 82.4 score |
| Onboarding | 85.8 score |
| Product Quality | 86.8 score |