Customereye

Zumo

Gaming & Esportszumo.us

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 148 days (about 21 per month). Busiest month: 25% of reviews. Languages: en 98%, es 2%.

Overall Score

80/100
Short observation window (148 days)
+36.8 vs. last month3.37 ★ average rating · 100 reviews
80/100 from 100 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Gaming & Esports average: score 56.7, rating 4.04 stars, reply rate 26.4%, over 1,235 ranked companies · benchmark 17 Oct 2026

Score

79.7

Industry average 56.7

23.0 above average

Rating

3.37

Industry average 4.04

0.67 below average

Reply rate

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Industry average 26.4%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#73of 1235 ranked in Gaming & Esports
Top 6% · Top Tierup 199 from last month
#1 (best)#1235 (worst)
#71Peer
#72Peer
#73This company
#74Peer
#75Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Product Quality
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Communication
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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