Zoo Printing

Printing & Signage • United Stateszooprinting.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−44.1 vs. last month4.02 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#96of 232

Top 41% · Upper Half

#1 (best)#232 (worst)

#94Peer

#95Peer

#96This company

#97Peer

#98Peer

Overall Customer Sentiment

Above Average

65% of reviews positive, 35% negative

65%

positive

Positive65%
Neutral1%
Negative35%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 60% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.2%

Delivery Shipping

16.7%

Customer Support

13.7%

Response Speed

13.0%

Loyalty

12.2%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 16.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 41.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

64.2%

4★

7.3%

3★

8.2%

2★

7.0%

1★

13.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 81.8% of reviews in the last three months were positive, compared with 85.5% in the three months before that.

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